FULLY COMMITTED TO EXCELLENCE,INTEGRITY AND SERVICE
Countryman Home Improvements is a unique business in this industry. Established in 1988, its staff are highly trained and motivated to the cardinal business principles of integrity, excellence and service.
All products we sell have Quality Standards. Our policy of offering a large range of products, incorporating uPVC (in all colours), hardwood and aluminium materials, in addition to options regarding frames, locking systems, styles and different glasses, is one of the cornerstones of our success.
You can trust Countryman to carry out business in an ethical and honest manner, from the first contact. We do not “cold call” or use “pressure selling”, and everyone is treated with proper respect. We sometimes make mistakes, but you can trust us to honour our commitments and to correct any errors as speedily as possible.
All service calls are logged, and a response is made within 24 hours, 7 days a week. With every installation a written Guarantee is provided, together with an Insurance Certificate, issued through a British Insurance Company.
Every inquiry is dealt with on an individual basis, and full information is provided for all products in the industry. Customers are encouraged to make their own choice, and detailed specification is provided on every quotation.
OUR PROMISE TO YOU
The service provided by the staff of Countryman is evident at every stage:
- Courtesy and detail when responding to an enquiry.
- Efficiency in administration.
- Care in installation and service.
Our operation procedures fully reflect the National Federation of Glaziers’ commitment to Good Practice and the Master Window and Conservatory Installers Association (TOP 100) Consumer Charter, which covers all aspects of this business, and all installations are carried out in accordance with the National Federation of Glaziers’ Code of Installation Practice.
Come and see us at our showroom: 140 Sackville Road, Hove, BN3 7AA.